Email: support@thalamos.co.uk
Call: 0203 886 0385

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A Mental Health Act Administrator has requested an amend for a medical recommendation or application you have signed.

  1. You will receive an email and in-app notification letting you know that an amend has been requested by the MHAa. It will also show in your caseload as an in-progress form.

    • You will be able to see the reasoning they have requested the amend

  2. You will have the option to accept or decline the request for an amend.

  3. The summary will now show ‘amend in progress’

  4. Once you accept the request, click ‘menu' and ‘start’ on the in progress form,

  1. You will then be taken into the form with all the previous details populated. The error as requested by the administrator shows as a yellow banner at the top of the page.

  2. Only change the information that you have been requested to change and click ‘review.’

  1. One the change has been made, you will have to confirm the amend.

  1. A pop up will appear, letting you know the form has been successfully amended and automatically sent back to the MHA administrator.

  1. The MHAa will have received an email and in app notification that the amend has been completed

The MHAa will have access to both the 'Old version’ with the error, and the amended ‘current version’ without the error.

  1. The MHAa can then mark the form as scrutinised and the form will then move into your ‘archive’

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